Home > Frequently Asked Questions
1. How can I register for the training courses other than on the website?
You can download the registration form on the website and mail it to us after completing the details.
2. What are the dates for training?
Please refer to the monthly training calendar listed on our website.
3. How do I know if you have received my registration?
We will confirm your training date via email or the contact number that you have indicated on the registration form.
4. What are the registration and training course fees?
The training program is part of our commitment to Singapore’s retail industry and it is completely free-of-charge.
5. What are the entry requirements for the training courses?
There are no specific requirements needed to register for our training courses. However, all the training will be conducted in the English language and you would need to have a good understanding of this language. However, our trainers are bilingual and they can also speak Cantonese, Mandarin, Malay and Bahasa.
6. What certification will I receive upon completing the training courses?
A Statement of Attainment (SOA) certificate by the Singapore Workforce Development Authority (WDA) will be awarded to trainees upon completion of the courses.
7. Do I need to have work experiences in the retail industry to attend this training?
The training courses are open to everyone who is interested to pursue a career in the retail industry, regardless of the current or previous work status and experience.
8. How do I apply for the job positions advertised on the website?
You can apply online for the job positions via the link which will direct you to the retailer contact details.
9. How can I cancel my registration booking for a training date?
You can notify us for any registration cancellation by phone or email at least 3 days prior to the course date.
10. What do I need to bring for the training?
On your first day of training, you will need to provide your identification papers for verification purposes.
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